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Orders / Cancelation
How do I order the services in EC Trader.Net?
Simply click the purple button on the upper right conner of
the EC Trader.Net website; it will lead you to the Order Page. By selecting the
service title, it will land you to the order page of the service you have selected.
The ˇ°Add to Cartˇ± on the right hand side of the page will then take you to the Paypal
payment gateway to process the payment.
How soon do I get access to the service after payment?
Depending on the services you have subscribed. Details are listed
as follow:
- ·FX Market Operation -----------------Within 1 hour
- ·Receive-a-signal
----------------------Within 24 hours
- ·VPS Hosting ---------------------------Within
48 Hours
- ·Programming Service--------------- About 5 working days
Can I cancel my subscriptions and get refund?
Yes; however, refund policy only apply to the Annual Subscription
Payment. You can get the refund after cancelation but only limited to the unused
quarter.
How do I get my refund?
After you submit your cancelation, we will process within 48
hours. Your balance will be credited to your Paypal account. To submit your cancelation
request please click on this web page www.ectrader.net.
How can I upgrade my service?
Can I switch my service to another service?
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